Drake Center: Specialized Medical & Rehabilitative Care

Health Care Safety

As the patient, you can play a vital role in making your care safe by becoming an active, involved, and informed member of your health care team.

View the following page to read more information about your role in health care safety:

> Health Care Safety

Financial Counseling

Financial counseling is an integral part of the services provided to you by Drake. The primary responsibility of the financial counselor is to assist in meeting your financial needs.

Based on information provided during your referral to Drake, the counselor determines the need for additional assistance and verifies benefits with the insurance carrier. Upon admission, the counselor will meet with you and your family members to inform you of available insurance benefits as well as your financial responsibility. In addition, the counselor or case manager can refer you to Drake’s eligibility specialist regarding the availability of public assistance or other government aid.

For more information, please call 513-418-2525 (within Drake Center: 2525) or view the following PDF for more information on financial arrangements and payment methods:*

Financial Arrangements

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Medical and Ethical Issues

Every patient who has the ability to make decisions has the right to participate in his or her health care planning and to decide how extensively he or she will be treated. Your case manager, social worker, and physician, as well as a Drake Ethics Committee representative, are readily available to discuss your options with you. For patients unable to make their own decisions, these Drake staff members are available to consult with patients’ family members or other authorized representatives.

For detailed information on advance directives and related issues, please view the following PDF:*

Medical and Ethical Issues

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Health Care Resource Center

The Health Care Resource Center (North Pavilion lobby area, Level 1) has been established to help patients and families find answers to multiple care needs faced on the road to recovery. It is also open to community members.

Click this link for more complete information:

• Health Care Resource Center

Shepherding Program

The Drake Foundation’s Shepherding Program was established to support and encourage the involvement of family members in the patient’s plan of care and recovery. Assistance with lodging, meals, and transportation — a "home away from home" — is provided to families of newly admitted patients who reside 35 miles or more from Drake Center, and who qualify for financial assistance. Lodging is provided at three convenient Cincinnati locations.

The family needs to complete a "Request for Consideration" application to determine if they qualify for assistance. This program is totally underwritten by grants from generous supporters. For details, please contact the Foundation at 513-418-5858 (within Drake Center: 5858), or Case Management at 513-418-2673 (within Drake Center: 2673).

Chaplains/Pastoral Care

Catholic, Jewish, and Protestant chaplains are available upon request. You may notify the Chaplain's office if you wish to have your pastor, priest, or rabbi informed that you are at Drake Center. A schedule of available religious activities is delivered to the room of each new patient. A meditation room is available for you, your family, and your visitors (Level 1, North Pavilion). For more information, call 513-418-2541 (within Drake Center: 2541).