
If you are receiving multiple outpatient therapy services — such as physical therapy, occupational therapy, speech therapy, or psychology — while here at Drake Center, you will be assigned a case manager. A patient who is being seen for only one type of therapy can request a case manager to help answer questions and concerns.
The case manager is the main contact with your insurance company, and will keep this carrier and you up to date on your progress and recommendations. Patients receiving multiple services will have their progress discussed and coordinated through team conferences involving all treating therapists. Family conferences will be scheduled at your request or on an "as needed" basis.
Your case manager is available to address your concerns or questions and offer support. Lists of local and regional support groups and resources are provided on this Web site. You may also seek information about such services through your case manager, including transportation options to make your visit to Drake Center as easy as possible. Some of these include: